Delivery Details & Information

How to Order / Payment

We accept Mastercard, Visa, Visa Debit, Switch and Solo. You can also pay by cheque or postal order.

Online

Our customers can shop with us in complete confidence. We have a secure website and our customer's information is always safeguarded. Our website uses TWATHE security, making it the safest way to send information over the internet.

By Phone

Call us on +44 (0) 1584 861223 and have your order and payment details to hand. If we are unavailable please leave a message on the answering service and we will get back to you as soon as possible.

By Post

Send your completed order form with payment to us at Edwards Engineering, Medley Park, Craven Arms, Shropshire, SY7 9LL, United Kingdom. (please make cheques payable to EDWARDS ENGINEERING LTD).

By Fax

You can fax your order and payment details on +44 (0) 1584 861660.

Delivery

All orders are dispatched as soon as possible, the majority of our orders reach their destinations on the next working day if orders are placed before 11am, however, please allow 28 days. If you need to confirm a certain delivery date please check before ordering on 01584 861223. All orders are sent by overnight carrier service (UK. only).

Delivery Charges

Delivery charges are based on £10.00 per item relate to UK Mainland.

N.B. Delivery charges related to Isle of Man, Isles of Scilly, Western Islands, Shetlands and Northern Ireland are considered to be Overseas Orders.

Overseas Orders

Please contact Edwards Engineering on +44 (0) 1584 861223 before ordering from Overseas Countries, we will then quote you a delivery charges and a price in your chosen currency.

For further information and/or prices please email us.

Discount Structure

­
Number of I­tems Price Delivery­ Charge
1 - 3 Units List Price ­£10.00 per unit
4 - 6 Units
List Price - Less £4.00 per unit
£6.00 per unit
7 -10 Units List Price - Less £7.00 per unit £4.00 per unit­
10+ Units List Price - Less £10.00 per unit FREE Delivery

N.B. Discount structure does not apply to the ED20TC Tap Cover Range

Printable Catalogue

All specification sheets are available as a PDF downloads.

E-Mail

Please feel free to contact us at any time by using our ­contact form. Or alternatively contact us at sales@standpipes.com

Returns

If you are not happy for any reason please let us know within 3 days and return the goods to us, unused, and in the original packaging for a replacement or refund. All postage and packing charges are non-refundable and payable by customer.

Cancellations

Any order placed may be cancelled within 24 hours by email or telephone and a refund given. In the event of goods being dispatched inadvertently within this time, goods should be returned unopened and refund including postage costs will be made upon receipt of unopened, undamaged goods

Variations

Please contact Edwards Standpipes if you require a bespoke water solution, we will do our best to accommodate you needs. Please contact on the following number: +44 (0) 1584 861223

Our Details

You may contact us via email, by calling the Customer Services team on + 44 (0) 1584 861223 (from outside the UK) between the hours of 8am - 8pm GMT (Monday-Friday) or by writing to us at: Edwards Engineering, Medley Park, Craven Arms, Shropshire, SY7 9LL, UK.
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